Many are getting emails from the Colorado Department of Labor & Employment (CDLE) that they just can't follow. Let's go through it. (Spoiler Alert, this is probably NOTHING for you to stress over. Keep reading.)
What the Email Says
Subject Line: Notification from COUI
(Yes, this is a legit address - save it to your contacts; also, all deputy emails should end with this after the "@" to be legit)
Wording in email:
You have unemployment insurance documents that are ready to be viewed. The documents may have due dates and require that you respond by a specific date and time explained in each document. Below is a list of pending documents:
Non-Monetary Determination - Document ID: [Mine was an 8 digit number...]
Log into your account at coloradoui.gov. From your Homepage, you can search for documents by clicking on the correspondence link. From your Homepage, if you need to take action you will see Important Messages that require your attention.
How to actually find the Determination in MyUI+
Okay, so then you log in to your MyUI+ account....and there is NOTHING in your Correspondence link. I know. This email arrived 8 hours ago (July 31), and as of right now, there is still nothing in Correspondence.* HOWEVER, there IS something in my Issues & Determinations, found by clicking first on View & Maintain Account Information. I sent an email to CDLE officials asking them to change this automated wording - they haven't yet. I've also had some say it also appears the next day in Correspondence later. We'll see if mine does tomorrow. [*UPDATE, mine appeared in Correspondences the next morning (8/1), though dated as 10:55am 7/31 in Correspondences, with the PDF itself having a date in the future of 8/2. That's not confusing....]
Scroll down past the blue bar that says Monetary Determination and all of your active claims. Look for the blue bar saying Determination of Eligibility.
At the right edge of the screen, click Date Mailed, twice, so that it sorts by most recent.
If it's like my account, the most recent one says Level - Redetermination. It also probably has the name of a company in it. The Issue Identification Number will NOT match the number you were given in your email. Oddly, mine is dated for August 2nd. Today is only July 31. Click on that one you've just found, via the blue number link (pop-ups enabled).
This quick summary hopefully for you ends with "Determination: Eligible". At the very bottom of this new page, click View Determination. You should now have a PDF that you can view and save.
Okay, now WHAT IS THIS?
As was sent to us in weekly CDLE update emails (archive online here):
Notices of Determination
Over the coming weeks, some claimants will receive a Notice of Determination in the mail concerning benefits which were received during the COVID-19 pandemic. These notices are related to the administration of existing claims and are not an indication of any additional benefits or eligibility. Most claimants can disregard this notice. However, claimants’ former employers could appeal benefit payments charged against their accounts, so please be sure to participate in the appeal process if you receive a separate appeal notification.
There is also a yellow alert link about this on several pages of the CDLE site:
ALERT | 7.22.2021 | 4:00 p.m.
Both employers and claimants will begin to receive email and/or mail notices with pandemic-related claim decisions (“Notice of Determination”). Learn more about these decisions>
And in the PDF itself, it most likely has wording that you DID file a pandemic claim, and you (CLAIMANT) ARE eligible. There's also a copy sent to the Employer on record, and they get a notice that it's a pandemic claim and they won't be charged. The employer still has the ability to appeal this, but if they didn't the first time, they likely won't the second either.
THIS IS ALL A PAPERWORK FORMALITY. DON'T STRESS ABOUT IT, IF IT ALL LOOKS CORRECT. Yes, you can appeal, but, you were determined Eligible. Don't appeal that!
Added comment from a viewer: When you check your Home Page, if you don't have Pending Issues, relax; They are doing duplicates.
I'll also add that many of these - mine included have a note at the bottom saying you may have other pending issues that affect it. In my case, it looks like the weeks I made more than my weekly benefit and reported those earnings. I should be fine.
As to WHY we are getting these? There's some update in the system, that's for sure. In my case, I only received ONE so far, and it's for one of the two employers that were included in my new base period when I filed for a second year [it's from wages I earned October to December 2019, which weren't included in my original claim filed pre-pandemic, yet still worked before the pandemic, as my claim starts over in February each year]. That second employer is often "not found" in the system, though I send in W2 paystubs each year, though it actually is on my wage determination this year. We'll see if any more show up. My husband has received four so far, one last week matches the same employer as one of the three this week (he, too, works for multiple event companies). I have heard of others receiving repeat notices as well. Just check that none of them say you were deemed INeligible. That's when you have an issue. Otherwise, file it away in your documents.